IT & SECURITY · AI CLONE

AI IT Administrator

An AI IT administrator is an AI clone that helps run and improve your IT environment. Lisa works across identity, endpoints, cloud services, networks and security controls, writing runbooks, troubleshooting issues and turning vague problems into clear steps. She works in your ticketing, identity and cloud tools and reports open issues, patch status and risk reductions to your dashboard.

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A day on the job with Lisa

What a it administrator clone actually does between 8 and 5, and what it's like to work with one.

7:30Reviewed overnight alerts and closed the noise2 real issues
8:45Pulled accounts still missing MFA enrollment14 accounts
10:10SDiagnosed a VPN drop affecting the sales floorRoot cause found
12:20Checked cloud storage buckets for public access1 to fix
2:40Wrote the laptop reimage runbookPublished draft
4:50Sent the IT lead a daily environment summaryDelivered

Lisa ChenIT Administrator · in your workspace

Lisa, the CFO wants admin rights on his laptop so he can install a plugin. Can you just give it to him?

I'd rather not, and I can't change rights on my own anyway. Standing admin on an exec laptop is a top phishing target. I checked the plugin. It's on your approved list, so IT can push it in about five minutes.

Good. Write it up so the desk can do that next time.

Done. There's a short runbook in Confluence for pushing approved plugins, plus a one-line reply the desk can send when someone asks for admin. I noted the request in the ticket for your review.

Every action logged · permissions set by you

What Lisa owns

A clone is hired for areas of responsibility, not prompts. These are Lisa's, with the numbers it reports.

Identity and endpoints

Reviews accounts, MFA coverage and device compliance, then lays out the exact steps to close the gaps she finds.

Cloud and infrastructure

Checks cloud resources, alerts and configuration against your standards and explains the risk and fix in plain language.

Troubleshooting

Works through outages and odd behavior step by step, separating symptoms from causes before anyone changes a setting.

Runbooks and documentation

Writes clean runbooks for recurring tasks so the next fix takes ten minutes instead of a long afternoon.

Security hygiene

Spots bypassed controls, stale admin rights and missing patches, and explains which ones matter first and why.

MFA COVERAGE96% +19 pts

MEAN TIME TO RESOLVE3.1 hrs was 9 hrs

REPEAT INCIDENTS4 -11 this month

RUNBOOKS PUBLISHED41 +12 this quarter

Dashboard figures are illustrative.

Works in your tools

Lisa connects to the apps your team already runs, with object-level permissions you set.

Okta

SServiceNow

AWS

Microsoft 365

Datadog

Confluence

Slack

Jira

Skills Lisa runs

The capabilities that let Lisa do this role. Ask for any of them in plain words.

JiraManages Jira Cloud projects and issues: tracking, workflow transitions, sprint planning, and team collaboration.See the skill NotionFinds, reads, creates, and updates pages and databases in your Notion workspace.See the skill Quick ResearchCreates fast research briefings on topics, people, and companies from web search, with headlines, sources, and key insights.See the skill Pressing ItemsScans email, calendar, files, CRM, and project tools from the last 12 hours and ranks what needs your attention now.See the skill Outlook EmailSearches, sends, replies to, and forwards Outlook email, manages drafts, and organizes mail with folders and categories.See the skill Tech EscalationsCoordinates technical escalations and incidents, covering evidence, approvals, and customer communications.See the skill HTML Page PublisherCreates or updates accessible HTML intranet pages using your style guide and publishes them to a cloud bucket.See the skill

AI IT Admin: questions buyers ask

What is an AI IT administrator?

An AI IT administrator is AI that helps manage and troubleshoot an organization's IT environment: identity, endpoints, cloud services, networks and security controls. On Clone, it is a clone hired into that role with its own permissions. It diagnoses problems, writes runbooks and lays out fixes for your team to apply and approve.

Does it replace my IT team?

No. Lisa supports the people who own your systems. She triages alerts, finds root causes, writes documentation and recommends fixes, so your admins spend less time searching and more time fixing. For a small company without a full IT team, she gives one generalist the structure of a much larger department.

Which tools does it work with?

Lisa works with Okta for identity, ServiceNow or Jira for tickets, AWS and Microsoft 365 for cloud and workplace services, Datadog for monitoring, Confluence for runbooks and Slack for team updates. You connect only what you want her to see.

Will it change production settings on its own?

Only if you grant that exact permission. Each clone is default-deny, with object-level permissions you set, and most teams start Lisa with read access plus documentation rights. She explains the risk of any change before it happens, and 100% of her actions are logged.

How much does an AI IT administrator cost?

Every Clone plan starts with a free trial. Paid plans are a flat monthly price with credits included, so there is no per-ticket or per-device fee. Enterprise plans start at $2,500 per month through Book a Demo. See plans at clone.org/#pricing.