HEALTH & WELLBEING · AI CLONE

AI Health Care Navigator

An AI health care navigator is an AI clone that handles the paperwork and logistics of care for you and your family. Maria Elena organizes appointments, referrals, prior authorizations, bills and follow-ups, explains insurance language in plain words and keeps everything in your email, calendar and files. She reports open referrals, upcoming appointments and pending claims, and never gives medical advice.

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A day on the job with Maria Elena

What a health care navigator clone actually does between 8 and 5, and what it's like to work with one.

  1. Sent a reminder about Mom's cardiology prepDelivered
  2. Logged the status of a pending MRI authorizationDay 6 of 10
  3. Matched three bills to their explanations of benefits1 looks off
  4. Drafted questions about the bill for your insurerReady for you
  5. Booked a follow-up visit and added it to the calendarBooked Mon 9am
  6. Sent a short evening update on open itemsDelivered
Maria Elena CastilloHealth Care Navigator · in your workspace

Maria Elena, the insurance denied Dad's physical therapy. Should he switch to a different treatment?

I'm so sorry, that's frustrating. Which treatment is right is a question for his doctor, so I won't weigh in there. What I can do is help with the denial: the letter says the referral code was missing, which is often an administrative fix, not a final no.

Okay. What do we need to do?

I drafted a short message to his doctor's office asking them to resend the referral with the code, and a list of questions for the insurer. I've put an appeal deadline of the 28th on your calendar and will check in Thursday.

Every action logged · permissions set by you

What Maria Elena owns

A clone is hired for areas of responsibility, not prompts. These are Maria Elena's, with the numbers it reports.

Appointments and logistics

Keeps every appointment, prep instruction and ride on one family calendar, with reminders a day ahead.

Referrals and authorizations

Tracks each referral and prior authorization from request to approval, and follows up when something stalls.

Bills and benefits paperwork

Matches bills to explanations of benefits, flags charges that look wrong and drafts questions for your insurer.

Care records organization

Files visit summaries, test results and medication lists so you can bring the right papers to every visit.

REFERRALS CLOSED7 of 8 this quarter
BILLING ERRORS CAUGHT3 $1,140 in question
APPOINTMENTS MISSED0 6 months running
HOURS ON HOLD SAVED9 this month

Dashboard figures are illustrative.

Works in your tools

Maria Elena connects to the apps your team already runs, with object-level permissions you set.

Gmail
Google Calendar
Google Drive
Google Docs
Google Sheets
Zoom

Skills Maria Elena runs

The capabilities that let Maria Elena do this role. Ask for any of them in plain words.

Medication OrganizerOrganizes documented medications and treatments into a clear, controlled schedule and record.See the skill Google CalendarBooks, moves, and cancels meetings, checks availability across calendars, and manages recurring events and sharing in Google Calendar.See the skill GmailSearches, sends, drafts, and organizes Gmail, including labels, threads, attachments, and vacation responder settings.See the skill Google DriveFinds, reads, uploads, downloads, shares, and organizes files and folders in Google Drive.See the skill PDF to TextExtracts readable text from PDFs in Google Drive or OneDrive, using OCR for scanned files.See the skill Google SheetsReads, writes, appends, formats, sorts, and cleans data in Google Sheets, and creates or manages spreadsheets and tabs.See the skill To-Do ListCreates, updates, and lists your to-do tasks with owners, due dates, status, and categories.See the skill

AI Health Navigator: questions buyers ask

What is an AI health care navigator?

An AI health care navigator is AI that handles the administrative side of care: appointments, referrals, prior authorizations, bills and follow-ups. On Clone, it is a clone you hire for yourself or your family. It organizes and prepares, explains paperwork in plain language and never replaces your doctor, insurer or benefits professional.

Does it give medical advice?

No. Maria Elena is explicitly non-clinical. She does not choose treatments, interpret results as a clinician would or decide what your insurance will cover. She organizes your records, tracks referrals and bills, and helps you prepare clear questions for your doctor and insurer, so those conversations go further.

Can it help with insurance denials and confusing bills?

Yes, on the paperwork side. Maria Elena matches bills to explanations of benefits, spots charges that look wrong, reads denial letters for the stated reason and drafts questions or follow-up messages for your review. She tracks appeal deadlines on your calendar and checks in until each item is resolved.

How is my family's health information protected?

Each clone is default-deny, so Maria Elena only sees the email, calendar and folders you connect and permit. You decide what she can read and draft. Every action she takes is logged, and you can open the execution log from any chat to see exactly what she did.

How much does an AI health care navigator cost?

Every Clone plan starts with a free trial, so you can try Maria Elena with one appointment or bill first. Paid plans are a flat monthly price with credits included, with no per-task fees or long contracts. See the plans at clone.org/#pricing.

Hire Maria Elena today.
Every plan starts with a free trial.

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Updated October 2026